Terms and Conditions

(as at 4th of September 2015)

Thank you for visiting the SpecialWorld.net website (the “Site”). By using this Site, you accept these Terms and Conditions (“Terms”). If you do not accept these Terms, do not use this Site. We may change these Terms from time to time, so you should review them each time that you visit the Site. You should print a copy of these Terms for future reference.

General terms

  1. About us.
  2. Using our Site.
  3. Third party content and links available on this Site.
  4. Your personal information.
  5. Our liability.
  6. Maintenance of the Site.
  7. Validity of these terms.
  8. Jurisdiction and applicable law.

1. About us
This Site is operated by Special World, owned by Inclusive Technology Limited, a company registered in England under company number 3525459 with a registered office at Riverside Court, Huddersfield Road, Delph , Oldham, OL3 5FZ (“we”, “us”, “our”). Inclusive Technology Ltd is part of Inclusive Group Ltd (“IG”). Our VAT number is GB732822345. You can contact us using the following email address: info@specialworld.net.

2. Using our Site
You may view (and, where applicable, listen to) the content available on the Site for personal non-commercial use. You may occasionally print individual webpages on the Site for your private non-commercial use, provided that such printing is not substantial or systematic and our trademarks and copyright and trade mark notices are not removed.

2.2 Unless otherwise stated in these Terms, you must not (whether directly or indirectly) copy, download, store, make available, distribute, sell or offer to sell all or any part of the content or Site, or download or otherwise copy (whether directly or indirectly) any content, files or data from the Site to make or populate a database or publication of any kind whatsoever.

2.3 You may only play video or audio files using the media player on our Site.

2.4 If you would like a friend to read a story or watch or listen to a video or audio file on our Site, please use the ‘Share via email’ or ‘Share’ via social media facilities on our Site, or you may email a link to our Site to your friend or simply ask them to visit our Site. Please ensure that you have their consent before giving us their details.

2.5 You must not use all or any part of our Site or the contents on it for commercial purposes without our permission.

2.6 Users, whether or not registered, must not abuse our Report Abuse facility e.g. by making malicious reports.

3. Third party content and links available on this Site
We are not liable or responsible for the third party content on this Site. Third party content includes, for example, comments posted by users and the content of advertisements.

3.2 Where this Site contains links to other sites and resources, which are provided by third parties, these links and resources are provided for your information only and you access them at your own risk. We are not liable or responsible for the content of third party sites or resources.

If you see something which you reasonably believe breaches these Terms or our House Rules, please use the Report Abuse facility. If there is no facility available, please contact us on info@specialworld.net.

4. Your personal information.

4.1 We will use your personal information in accordance with our Privacy and Cookies Policy, which forms part of these Terms. Please read our Privacy and Cookies Policy now.

5. Our liability
5.1 The information contained on this Site is for information purposes only and does not constitute advice. You should check any information on the Site and use your own judgment before doing or not doing anything on the basis of what you see. We give no warranties of any kind in relation to the Site or its contents.

5.2 Except for liability for fraudulent misrepresentation, we are not liable for:

(a) any action you may take as a result of relying on any information provided on this Site or for any loss or damage suffered by you as a result of you taking this action;

(b) any dealings you have with third parties (e.g. other users, advertisers or promoters) that take place using or facilitated by the Site;

(c) any liability for losses which are not a foreseeable or likely consequence of (i) your use of the Site, or (ii) a breach of these Terms.

5.3 We are not responsible if you cannot access the Site properly or at all because of any event outside our control, for example (without limitation) the performance of your or our ISP, your browser or the Internet.

5.4 The Site relies in part on software to work. Software has bugs. Whilst we will monitor the Site and try to fix bugs, we cannot guarantee that the Site or any individual feature of the Site will be error free, available all the time and/or free from viruses.

5.5 However, nothing in these Terms will affect any liability we may have for death or personal injury arising from our negligence or any other liability which cannot be excluded or limited by law.

6. Maintenance of the Site
6.1 Making your use of the Site enjoyable means we need to fix bugs, install updates and do general diagnosis and maintenance of the Site. We will try to do scheduled maintenance during times when we anticipate that online use is lower than normal.

6.2 We also need to be able to do emergency maintenance and/or suspend access to the servers where, in our reasonable discretion, we see the need to do that. We will try to have the Site available again as soon as we think it is safe to do so.

7. Validity of these Terms
7.1 If any part or provision of these Terms is found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision.

8. Jurisdiction and applicable law
8.1 These Terms are governed by English law. The English courts shall have exclusive jurisdiction over any dispute relating to these Terms.

Privacy and Cookies (as at 4th of September 2015)
This Privacy & Cookies Policy sets out how Special World ( “we”/”our”/”us”) will handle any information (including personal information) that we collect from you on the Site, or that you provide to us. The “Site” means this website and our mobile applications, e.g. our iPhone, Android and iPad apps.

If you do not accept this Privacy & Cookies Policy, do not use the Site.

Special World is owned by Inclusive Technology Ltd, which is part of Inclusive Group Ltd (“IG”). For more information about the IG group, please see the Inclusive website. All the information collected from your use of the Site will be processed in accordance with this policy.

Information we may hold about you

  1. Information you’ve provided to us, both online and offline.
  2. Information about products and services you’ve ordered or enquired about.
  3. Information provided by other companies who have obtained your permission to share information about you
  4. Information about your interaction with adverts and services, such as registration, comments, etc.
  5. Information we collect using cookies stored on your device (e.g. your PC, laptop, phone or tablet) about your use of the Site and/or selected third party websites. For more information on cookies and how to manage them, please see the Cookies section below.
  6. Your IP address. This is a number that identifies a specific network device on the internet and is required for your device to communicate with websites.
  7. Technical information from your device relating to the service you receive.

Please do not submit your personal information to us if you do not wish us to collect it and process it in accordance with this policy.

How we may use your information
By using the Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which shall include (without limitation):

  1. Verifying your identity (for example when you return to the Site).
  2. Developing the design and style of the Site to improve the services provided to you.
  3. Informing you about the latest changes to the Site, or products, services or promotional offers that you might find interesting.
  4. Dealing with, and responding to you about, a comment you have submitted for or on our message boards, blogs and other such user-generated content facilities.
  5. Enabling you to share our content with others e.g. using our ‘Share via email’ or ‘Share’ via social media facilities.
  6. Informing you if you have been successful in any Site competitions or promotions.
  7. Compiling customer reviews • Conducting market research.
  8. Carrying out statistical, technical and logistical analysis of services.
  9. Providing you with viewing recommendations and tailored advertising both on the Site and other Inclusive Group Ltd websites. See also the Cookies section below.

Subject to obtaining your consent, we will use your information to send you news, offers and information and for communicating (and personalising such communication) with you, including:

  1. To send you periodic newsletters which may include information we consider of interest to you
  2. For direct marketing to you from us and Inclusive Group Ltd, by sending you news, offers and information about our and Inclusive Group Ltd business partners’ products and services, events and special offers, including where applicable, for a reasonable time after you have ceased to be a reader of ours. This may include communications by post, telephone or email or SMS.
  3. Subject to obtaining your consent, we may also supply personal information about you to third parties.
  4. We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

“Share via email” and “share” via social media facilities
Please note, when you use these facilities and provide us with personal data (e.g. the name and email address) of a third party, please ensure that you have their consent before giving us their details.

User generated content
We make message boards, blogs and other user-generated content facilities available on the Site. Users can provide content for and participate in these facilities. Any information that is disclosed in these areas of the Site becomes public information and you should always be careful when deciding to disclose your personal information. For more information and house rules about submitting content, please see our Terms and Conditions.

Updating your preferences

Marketing – You can opt out of direct marketing (e.g. email marketing) from Special World, or any other Inclusive Group Ltd company who contacts you, by clicking on the ‘unsubscribe’ link in the relevant direct marketing/newsletter emails. You can opt out of marketing text messages replying ‘STOP’. Either will stop the direct marketing from Special World or the relevant Inclusive Group Ltd company, as applicable. Or you can use the ‘contacting us’ details below.

Interest based advertising – If you do not want to receive online advertising where this advertising is relevant to your interests (sometimes called online behavioural advertising or OBA), or don’t want information processed through the use of cookies, please see the Cookies section below.

Contacting us and Accessing your Personal Information
Any queries or comments about this Privacy & Cookies Policy or if you wish to review or receive copies of the personal information we hold about you should be sent to info@specialworld.net or write to us at:

Inclusive Technology Ltd, Riverside Court, Huddersfield Road, Delph , Oldham, OL3 5FZ. UK.

We may charge a small administration fee (not exceeding the maximum permitted by law) in relation to fulfilling a request for access to personal information.

In order to fund our websites we run advertising on them. To make our advertising more relevant and effective, we use a range of technologies provided by third parties; many of which use ‘cookies’.

When you use the Site, we may collect information by using cookies. If you do not agree to our use of cookies on your device in accordance with this Privacy and Cookies Policy, do not use the Site unless you have disabled them.

If you’d like to learn how to manage these cookies and opt in and out of different types, please see our Privacy and Cookies Policy FAQ below.

What are cookies?
Cookies are small bits of text that are downloaded to your computer or other device (for example, your mobile phone) when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise your device next time you visit and tailor what you see on the screen.

How do cookies work?
Cookies gather information such as the types of pages visited, and keywords searched in order to build an overall picture of interests or preferences based on browsing habits. This information is anonymous and is not linked to any information that can be used to identify you.  We also collect information relating to a user’s country, region and connection type gathered from elements of the IP of the browsing device. We do this to make our online advertising more efficient for our advertisers and promotions more relevant to you.

With permission from our advertisers, we also collect information about their sites, for use on their advertising campaigns. This is often called re-targeting, or re-marketing, and involves showing ads to groups of users that have, for example, visited that client’s homepage.

We also gather information on the users that reach an action page on an advertiser’s site. This allows us to monitor how many sales or actions we achieve for a client, and therefore how effective our advertising is.

Using cookies also allows us to gain useful information to improve our services, for example to know how many advertisements we serve, how many times these are clicked, how many advertisements are shown to a given user and how many customer actions these generate.

As well as our licensed ad servers, ads are also often served from third-party ad servers, such as those of media agencies, which all use cookies to track the same metrics as ours do.

We may share anonymous cookie data with third parties outside the Inclusive Group Ltd (for example, where data is grouped to show market trends) but we will not share your personally identifiable information to such third parties without your permission.

What cookies do we use?
Cookies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups:

(i) Cookies that are needed to provide the service you have asked for (Essential Cookies)

  1. Some cookies are essential so you can move around the website and use its features. Without these cookies, services you’ve asked for can’t be provided. These cookies don’t gather information about you that could be used for marketing or remembering where you’ve been on the internet.
  2. Here are some examples of how essential cookies are used:
  3. Some are session cookies which make it possible to navigate through the website smoothly.

(ii) Improving your browsing experience (Performance Cookies)

  1. These cookies allow the website to remember choices you make, such as your language or region and they provide improved features.
  2. Here are a few examples of just some of the ways that cookies are used to improve your experience on our websites:
  3. Remembering your preferences and settings, including marketing preferences.
  4. Remembering if you’ve filled in a survey, so you’re not asked to do it again.
  5. Remembering if you’ve been to the site before. If you are a first-time user, you might see different content to a regular user.
  6. Restricting the number of times you’re shown a particular advertisement. This is sometimes called ‘frequency capping’.
  7. Showing you information that’s relevant to products of ours that you have.
  8. Enabling social media components, like Facebook or Twitter.
  9. Showing ‘related article’ links that are relevant to the page you’re looking at.
  10. Remembering a location you’ve entered such as weather forecasts.

(iii) Analytics (Functionality Cookies)

  1. We like to keep track of what pages and links are popular and which ones don’t get used so much to help us keep our sites relevant and up to date. It’s also very useful to be able to identify trends of how people navigate (find their way through) our sites and if they get ‘error messages’ from web pages.
  2. This group of cookies often called ‘analytics cookies’ are used to gather this information. We can then see the overall patterns of usage of the website rather than any one person’s activity. Analytics cookies only record activity on the site you are on and they are only used to improve how a website works., This information is anonymous and is not linked to any information that can be used to identify you.
  3. Some of our websites and some of the emails you might get from us also contain small invisible images known as ‘web beacons’ or ‘tracking pixels’. These are used to count the number of times the page or email has been viewed and allows us to measure the effectiveness of its marketing and emails.
  4. We also use ‘affiliate’ cookies. Some of our web pages will contain promotional links to other companies’ sites. If you follow one of these links and then register with or buy something from that other site, a cookie is sometimes used to tell that other site that you came from one of our sites. That other site may then pay us a small amount for the successful referral. This works using a cookie. Learn how to manage your analytics cookies.

(iv) Showing advertising that is relevant to your interests (Targeting Cookies)

We sell space on some of our sites to advertisers. The resulting adverts often contain cookies. The advertiser may use the browsing information collected from these cookies to:

  1. Restrict the number of times you see the same ad (frequency capping); and help show other ads that are relevant to you while you’re on our websites. This is often called interest based advertising or online behavioural advertising (OBA). Interest based advertising is a way of using information about your web-browsing activity, collected by using cookies, to group you with other users into interest groups and show you advertisements based on those interests. The data collected from cookies you get when you’re on our sites is only used to show relevant ads on our sites, not on other websites.
  2. Sometimes our websites contain ads for our own products. These ads use cookies in the same way as described above.
  3. So how does interest based advertising work? Let’s look at an example. Imagine you visit a website about travel. That website shows an advert and with that advert you receive a cookie. Imagine you then visit one of our websites which has an advert from the same advertiser you saw on the travel site. The advertiser will give you a new version of the cookie you received on the travel site. The advertiser can then use that cookie to recognise that you’ve previously been to a travel site and show you a relevant ad.

Recommended content
When you navigate through specialworld.net, you may see a list of recommended posts. We try to make the posts in the list as relevant to you as we can.

How it works
When you read a post in specialworld.net, information relating to the post is saved into your browser’s local storage (unlike cookies this local storage data is never transmitted). The data is then used by your browser to fetch more similar posts from specialworld.net.

If you do not want this feature please disable local storage. This article link explains how to do this.

Ad verification technology
In order to protect our advertisers’ brands, we often use a technology that scans the page to ascertain that it is safe from profane, sensitive & potentially brand-negative topics, before serving an ad there. This process is called Ad Verification, and these technologies use cookies to count ads served, those blocked, clicked and engaged by a user (i.e. they have hovered over them with their cursor).

Safeguards and Security
No data transmission over the internet can be entirely secure, so we do not guarantee the security of your personal information and/or use of the Site. However, we use reasonable endeavours to protect the security of your personal information from unauthorised access or use by using encryption technology. In addition to these safeguards, your personal information is protected in the UK by the Data Protection Act 1998. This provides that the information which we hold about you should be processed fairly and lawfully, should be accurate, relevant and not excessive, not be retained for longer than is necessary and, if applicable, be kept up to date. For more information on the Data Protection Act 1998 and your related rights please see www.ico.org.uk.

Terms and Conditions, Privacy Policy and Cookies © 2015 Special World / Inclusive Technology Ltd.